For any mass distributors after-sales service is a vital and necessary element. It is also a positive argument compared to its competitors. Essential to the brand image it is though less productive and has a number of shortcomings.
Aware that this requires a financial charge and time, SWAP-EUROPE, our after sales-service partner, has become a specialist in the management of the after-sales service process, from spare parts supplying directly to the manufacturer to the store delivery, and through their storage and all repairing programs.
SWAP-EUROPE encourages repairing and reduces waste during and after the warranty period.
For more information please check out their website: www.swap-europe.com